Warranty – Asic Mining Supply

New miners

New miners are covered by the manufacturer’s warranty. Typical coverage is [e.g. 180 days for Bitmain; 360 days for MicroBT – confirm per manufacturer] from the date of shipment. The warranty covers manufacturing defects and hardware failures under normal operating conditions.

Used and second-hand miners

Used miners are tested before dispatch and sold [as-is / with a limited 7-day functional guarantee – confirm]. Please review the condition notes on each used-miner listing before ordering.

What is not covered

Warranty does not cover damage caused by incorrect voltage or power supply, water or moisture, overheating due to inadequate cooling, physical damage, unauthorized repairs, or unauthorized firmware modifications. Normal wear of consumable parts is also excluded.

How to make a claim

If your miner develops a fault within the warranty period, contact us with your order number and clear photos or video showing the issue. Do not attempt unauthorized repairs, as this voids the warranty. We will assess the claim and, if approved, coordinate a repair or replacement.

Turnaround and shipping

Warranty assessments typically take [X] business days once the unit or evidence is received. Responsibility for return shipping on warranty claims is [buyer / seller / shared – confirm].

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